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Voom

Privacy Policy

Last revised: March 7, 2026

1. Introduction

Welcome to Voom ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (voom.co.il), mobile application, and related services (collectively, the "Service"). By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

Information You Provide

We collect information you voluntarily provide when using the Service, including:

  • Display name: The name you choose for leaderboards and public features
  • Contact information: If you contact us for support (e.g., email address)

Voom uses a device-based anonymous identity system. We do not require you to create an account, provide an email address, or sign in with a social media account to use the Service.

Automatically Collected Information

When you use the Service, we automatically collect certain information, including:

  • Device information: Device type, operating system, unique device identifiers
  • Usage data: Games played, scores achieved, stars earned, achievements unlocked, time spent playing, screens visited, and interactions with features
  • Network information: IP address and general geographic location (country/region level)
  • Browser information: Browser type and version (website visitors)
  • App performance data: Crash reports, error logs, and performance metrics

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. We use essential cookies for site functionality and analytics cookies (via Google Analytics / Firebase Analytics and Cloudflare Web Analytics) to understand how visitors use our site. You can control cookie preferences through your browser settings. Disabling cookies may limit some features of the Service.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide the Service: Operate games, track scores, maintain leaderboards, and manage achievements
  • Improve the Service: Analyze usage patterns, identify bugs, optimize game performance, and develop new features
  • Personalize experience: Remember your preferences, game progress, and display name
  • Display advertisements: Show relevant ads to free users through third-party ad networks
  • Process purchases: Facilitate in-app purchases and subscription management
  • Prevent abuse: Detect cheating, fraud, and violations of our Terms of Service
  • Communicate: Respond to support requests and send important service-related notices
  • Legal compliance: Comply with applicable laws and legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Public features: Your display name, scores, achievements, and leaderboard rankings are visible to other users of the Service
  • Service providers: We share data with third-party providers that help us operate the Service, including:
    • Firebase (Google) for analytics, crash reporting, and remote configuration
    • Cloudflare for website hosting, analytics, and security
    • Ad networks for displaying advertisements
    • Apple for processing in-app purchases
    • RevenueCat for subscription management
  • Legal requirements: When required by law, legal process, or governmental request
  • Protection of rights: To protect our rights, property, or safety, or that of our users or the public
  • Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets

5. Third-Party Services

The Service integrates with the following third-party services, each governed by their own privacy policies:

We encourage you to review the privacy policies of these third-party services. We are not responsible for their data practices.

6. Advertisements

The free version of the Service displays advertisements provided by third-party ad networks, including Google AdMob. These networks may use device identifiers, usage data, and other information to serve relevant ads. You can limit ad personalization through your device settings (iOS: Settings > Privacy & Security > Tracking). You may also purchase an ad-free subscription to remove advertisements entirely.

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, secure hosting infrastructure, and access controls. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, and you use the Service at your own risk.

8. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this policy. Game scores, leaderboard data, and achievement records are retained as long as the Service is active. Device-level data (preferences, game progress) is stored locally on your device and can be deleted by uninstalling the app. We may retain certain information for longer periods as required by law or for legitimate business purposes such as fraud prevention.

9. Children's Privacy

The Service is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at legal@voom.co.il, and we will take steps to delete such information. Users between 13 and 18 should use the Service only with parental or guardian consent.

10. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your data (subject to legal exceptions)
  • Portability: Request a copy of your data in a portable format
  • Object to processing: Object to certain uses of your information
  • Withdraw consent: Withdraw consent where processing is based on consent
  • Opt out of tracking: Manage ad tracking through your device settings

To exercise any of these rights, please contact us at legal@voom.co.il. We will respond to your request within 30 days, or as required by applicable law.

11. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. There is currently no uniform standard for handling DNT signals. Our Service does not currently respond to DNT signals. You can manage tracking preferences through your device and browser settings.

12. International Users

The Service is operated from Israel. If you are accessing the Service from outside Israel, please be aware that your information may be transferred to, stored, and processed in Israel and other countries where our service providers are located. By using the Service, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on this page and updating the "Last revised" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

14. Data Access, Update, and Deletion

You may request to review, update, or delete your personal information at any time by contacting us at legal@voom.co.il. Please note that deleting your data may result in loss of game progress, scores, and leaderboard standings. Certain data may be retained as required by law.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: legal@voom.co.il